At SYMARA, custom jewelry isn’t complicated. It’s about creating a piece that’s only yours. You have an idea—maybe for a ring, a pendant, or a complete redesign of something old. We have the skills and experience to build it with you. Our process is built on clear conversation, honest guidance, and craftsmanship you can trust.
Here’s how we work together: Creating Your One-of-a-Kind Piece
Our process is a collaborative journey. As the following flowchart shows, it’s designed to be clear and transparent from start to finish.

Step 1: We Start by Listening
Everything begins with your idea. Tell us what you’re imagining. Many of our clients come in with a mix of thoughts: “I love this style, but with a different stone,” or “I want to combine elements from two pieces.” Bring us photos, sketches, or even just a clear description. The more we understand your vision, the better we can bring it to life.
Step 2: You See the Design Before We Make It
First, we’ll draft some hand-sketched concepts. Then, we create a detailed 3D model on the computer.
Why we do this: It lets you see the exact proportions and style from every angle. We once worked with a client who wanted an incredibly thin band. It looked perfect on screen, but when she held the wax model, she realized she wanted something with more presence. That’s why this step is non-negotiable for us—it prevents surprises and ensures you’re completely happy before we touch any gold.
Step 3: We Help You Choose the Right Materials
This is where we give you straightforward advice.
- Metal Choices: Need something tough for daily wear? 14k gold is our go-to. Want a richer color for a special piece? 18k gold or platinum might be the answer. We’ll explain the real-world differences in wear, color, and cost, and you can always dive deeper into our metal guide for more details.
- Selecting Gemstones: Forget confusing charts for a minute. The best way to choose is to see stones in person. We’ll show you how they look in different lights. You might find a diamond with a tiny inclusion has more sparkle than a “perfect” one, or that a slightly paler sapphire has a more velvety blue you love. For a comprehensive look at what to consider, our gemstone guide is a great resource.
Step 4: Our Craftsmen Take Over
This is the quiet part of the process, but it’s where your piece truly comes to life. In our workshop, every piece is hand-finished. Our jeweler might spend hours on setting alone, ensuring each stone is secure and perfectly aligned. We don’t cut corners, and we never rush this stage. Good work simply takes the time it takes.
Step 5: The Final Reveal and How to Care for Your Piece
When it’s ready, we’ll present it to you and walk you through simple care. Our biggest tip? Put your jewelry on last when getting dressed, and take it off first. Avoid wearing it in the shower, the pool, or the gym. Store pieces separately so they don’t scratch. Following these simple rules will keep your heirloom beautiful for years.
A Few Honest Points Before You Start:
- Timeline & Budget: A true custom piece takes time—usually 6 to 8 weeks from final design. Be upfront with us about your budget from the start. It helps us guide you toward the best design and materials to fit it.
- We’ll Be Honest About Design: If a design element might make a ring bend or a prong catch, we’ll tell you. Our job is to make your vision both beautiful and durable.
- This is a Collaboration: The best results come from you sharing your ideas and us providing our expertise. Ask questions, and let’s build something amazing together.
Why make it with SYMARA?
Because you’ll work directly with our team, from design to finish. We’re transparent about costs, obsessive about quality, and we guarantee our work. We’re building heirlooms, one piece at a time.
Ready to turn your idea into something you can hold?
[Start Your Design Consultation]
Explore Our Custom Collections:
- Custom Rings: From engagement rings to statement bands.
- Custom Bracelets: Delicate chains, meaningful charms, or bold cuffs.
- Custom Necklaces: Solitaire pendants, layered pieces, or custom-length chains.
- Custom Pendants: A singular, meaningful centerpiece to cherish.